Terms of Service

Last updated: 2026-05-29

Agreement

These Terms govern your use of this website and the dog training services provided by Buck's Dog Training of Virginia. By using our website, scheduling a consult, or booking a program, you agree to these Terms.

Services

• Board-and-train, private lessons, day training, and behavior modification programs.
• Therapy dog, AKC CGC, and service dog preparation where offered.
• The pet portal and related digital services.

Bookings, deposits, payment

• The initial 30-minute phone consult is complimentary.
• A non-refundable deposit is required to secure a board-and-train slot.
• The balance is due at or before drop-off unless a written payment plan is in place.
• Accepted: major credit cards, ACH, cash, approved financing.
• $35 returned-payment fee. Past-due balances accrue interest at the maximum rate permitted by law.

Cancellation

• Reschedule once at no cost up to 7 days before drop-off. Inside 7 days, deposit forfeited unless we fill the slot.
• Once your dog has entered the program, program fees are non-refundable. Medical-emergency prorations on a case-by-case basis.
• Refresher sessions do not expire on a calendar but must be redeemed during the life of the dog.

Outcome guarantee

For board-and-train programs the outcome guarantee means we will not consider the program closed until your dog reaches the goals written into the program agreement at drop-off. We may extend the residential portion at no extra cost if needed to reach the goals. The guarantee does not cover regression that occurs after the go-home transition if you fail to apply the methodology we transferred.

Health and safety requirements

• Current on Rabies, Distemper-Parvo, Bordetella. Proof required at drop-off.
• Free of contagious disease and parasites.
• Bite history or aggression must be disclosed in writing on the program agreement. Undisclosed bite history voids the agreement and incurs a $250 administrative fee.
• We do not enroll female dogs in heat; please reschedule if heat falls within the program window.

Liability

Dog training involves inherent risks. By booking you acknowledge these risks and agree to hold Buck's Dog Training of Virginia, its employees, and contractors harmless against claims arising from such risks except where caused by our gross negligence or willful misconduct.

Photo and video release

We may use photos and short video clips of your dog taken during the program for marketing and internal training. You may opt out in writing. We will not use your name or face in marketing without explicit written consent.

Disputes

Disputes are resolved in the state and federal courts of Virginia. Nothing here limits a consumer's rights under applicable state consumer-protection statutes.

Contact

Buck's Dog Training of Virginia
34577 Monroe Road, Newsoms, VA 23874
Email: info@bucksdogtraining.com
Phone: (757) 568-7008